Effective date: 2026-03-01
This Privacy Policy explains how Next Gates AB ("we", "us", "our") collects, uses, stores, and protects personal data when you use the NG Sign service, visit our website, register for an account, send documents, receive signing invitations, or communicate with us.
1. Personal data we collect
Depending on how you use the service, we may collect:
- account details such as name, organization name, email address, phone number, and login details;
- workspace and billing details such as subscription plan, invoices, and payment-related references;
- document workflow data such as recipient names, email addresses, roles, audit events, timestamps, IP addresses, and signing evidence;
- technical data such as browser type, device details, access logs, and security-related event records;
- support communications and feedback you send to us.
2. How we use personal data
We use personal data to:
- provide and operate the NG Sign service;
- create and manage user accounts and workspaces;
- send signing invitations, reminders, access codes, and service notices;
- process subscriptions, billing, and payment-related administration;
- maintain service security, prevent abuse, and investigate incidents;
- improve product functionality, performance, and support.
3. Legal basis
Where applicable law requires a legal basis for processing, we generally rely on one or more of the following:
- performance of a contract;
- legitimate interests in operating, securing, and improving the service;
- compliance with legal obligations;
- consent, where consent is specifically requested.
4. Sharing of data
We may share personal data with trusted service providers and processors that help us operate the service, such as hosting, infrastructure, authentication, email delivery, analytics, customer support, and payment providers. We may also disclose data where required by law, regulation, legal process, or to protect rights, safety, and security.
5. International transfers
If personal data is transferred across borders, we will take reasonable steps to ensure appropriate safeguards are in place as required by applicable law.
6. Retention
We keep personal data for as long as reasonably necessary to provide the service, maintain business and legal records, resolve disputes, enforce agreements, and meet legal or regulatory requirements. Retention periods may differ depending on the type of record and your subscription status.
7. Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. However, no method of storage or transmission is completely secure.
8. Your rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or export certain personal data. You may also have the right to withdraw consent where processing relies on consent. To exercise these rights, contact us using the details below.
9. Cookies and similar technologies
We may use cookies or similar technologies to keep users signed in, maintain session security, remember preferences, and understand service usage. You can manage browser cookie settings, but some parts of the service may not function properly if essential cookies are blocked.
10. Third-party services
The service may integrate with third-party providers such as payment, login, email, or storage services. Those providers may process personal data under their own terms and privacy notices.
11. Children's data
The service is not intended for use by children without proper authorization and supervision where required. We do not intentionally collect personal data from children in violation of applicable law.
12. Changes to this policy
We may update this Privacy Policy from time to time. When changes are material, we will aim to provide reasonable notice by updating this page or by other appropriate communication methods.
13. Contact
If you have questions about these Terms & Conditions, contact us at: Next Gates | info@nextgates.com